SenseRobot Privacy Policy
Version update date: June 20, 2022
Version effective date: June 20, 2022
Welcome to use SenseRobot App (hereinafter referred to as SenseRobot)!
We attach great importance to user privacy and personal information protection. We may collect and use your relevant information when you use SenseRobot products and services of Shanghai SenseTime Digital Technology Co., Ltd. (hereinafter referred to as SenseTime). We hope to explain to you through the "Privacy Policy" how we collect, use, store, share and transfer this information when you use our products and/or services, and how we provide you with access, update, deletion and protection of this information The way.
This privacy policy is closely related to the SenseRobot service you use and the various business functions included in the service (hereinafter collectively referred to as "our products and/or services"). We hope you read it carefully before using our products and/or services And confirm that you have fully understood the content of this privacy policy, and allow you to make choices you think are appropriate in accordance with the guidelines of this privacy policy.
1. How we collect and use your personal information
Personal information refers to various information related to identified or identifiable natural persons recorded electronically or otherwise, excluding anonymized information. This privacy policy includes: mobile phone number, location information.
We will follow the principles of legitimacy, lawfulness, and necessity to collect and use personal information that you voluntarily provide during the use of products and/or services or generated by using products and/or services for the following purposes described in this policy, And obtain your relevant personal information from third parties. If we want to use your personal information for other purposes not specified in this policy, or use the information collected based on specific purposes for other purposes, we will notify you in a reasonable way, and ask you again before using it. with your consent.
1) Circumstances in which you must authorize us to collect and use your personal information
Our products and/or services include some core functions, which include the functions necessary to realize the products. We may collect, save and use the following information about you to achieve the above functions. If you do not provide relevant information, you will not be able to enjoy the products and/or services we provide. These functions include:
Account registration, login and verification
When you register for SenseRobot account, you need to at least provide us with the mobile phone number you plan to use, and we will use the mobile phone number to verify your identity is valid.
2) Rules for the use of your personal information
(1)We will use the collected personal information to realize our product and/or service functions according to the content of this privacy policy.
(2)After collecting your personal information, we will de-identify the data through technical means.
(3)When we display your personal information, we will desensitize your information by means of de-identification or anonymization to protect your information security.
(4)In order to count the usage of our products/services, we will summarize, analyze and use the technically processed user data, and share the processed statistical information with third parties. We will use secure encryption technology and other methods to ensure that the recipient of the information cannot re-identify a specific individual.
(5)When we want to use your personal information for other purposes not specified in this Privacy Policy, or use information collected for a specific purpose for other purposes, we will ask for your express consent in advance.
Please understand that the products and/or services we provide to you will be constantly updated and changed. If you choose to use other products and/or services not listed in this Privacy Policy, we will explain to you in detail the purpose, method and scope of information collection through agreements, page prompts, etc. before collecting your personal information, and ask for your consent. If you do not agree to provide the aforementioned information, you may not be able to use the product and/or service, but this does not affect your use of existing products and/or services.
2. Exceptions to Authorization and Consent
According to relevant laws and regulations, the collection and use of your personal information in the following situations does not require your authorization and consent:
1)Related to our fulfillment of obligations stipulated by laws and regulations;
2)Related to national security and national defense security;
3)Related to public security, public health, and major public interests;
4)Related to criminal investigation, prosecution, trial and execution of judgments;
5)In order to protect the major legal rights and interests of the personal information subject or other individuals such as life and property, but it is difficult to obtain your consent;
6)The collected personal information is disclosed to the public by you;
7)Collect personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels;
8)It is necessary to maintain the safe and stable operation of the products or services provided, such as discovering and handling product or service failures;
9)It is necessary for academic research institutions to carry out statistical or academic research based on public interests, and when providing academic research or description results to the outside world, de-identify the personal information contained in the results;
10)Other circumstances stipulated by laws, regulations or national standards.
3. How do we store your personal information
The personal information we collect and generate will be stored within the territory of the People's Republic of China.
We will only retain your personal information for the period necessary to achieve the purposes stated in this policy, unless there is a mandatory retention requirement by law. We judge the storage period of personal information mainly by reference to the following standards and whichever is longer:
1)Complete the business functions you agreed to use;
2)A longer retention period agreed by you;
3)Whether there are other special agreements regarding the retention period.
After the retention period has expired, we will delete or anonymize your personal information as required by applicable law.
If we stop operating SenseRobot and related services, we will stop collecting your personal information in a timely manner, and will notify you of the suspension of operations in the form of an announcement. At the same time, delete or anonymize the personal information we store.
Note: Anonymization refers to the process of technically processing personal information so that the subject of personal information cannot be identified or associated, and the processed information cannot be restored. According to relevant laws and regulations and national standards, the anonymized information does not belong to personal information.
4. How do we share, transfer and publicly disclose your personal information
Sharing
1)We will not share your personal information with any company, organization or individual other than SenseTime, except in the following cases:
(1) Obtain your explicit consent or authorization in advance;
(2) Provide according to the mandatory requirements of laws and regulations, administrative and judicial departments;
(3) To the extent permitted by laws and regulations, it is necessary to protect SenseTime, SenseTime's affiliates or partners, you or other SenseTime users, or the public from damage to their interests, property or safety;
(4) Only by sharing your personal information can we realize the core functions of our products and/or services or provide the services you need;
(5) Handle your disputes or disputes with others according to your needs;
(6) Provided in accordance with the relevant agreements signed with you (including electronic agreements signed online and corresponding platform rules) or other legal documents;
(7) Use based on academic research;
(8) Use based on social public interests and public health emergencies that comply with laws and regulations.
2) In order to provide you with relevant products or services, show you the content you may be interested in, and protect your account and transaction security, we may share your personal information with our affiliates or partners, sharing content and purpose See here for details. If our affiliates or partners want to change the purpose of processing personal information, they will ask for your authorization again.
Please note that the information you share voluntarily or even publicly when using our services may involve personal information or even sensitive personal information of you or others. Please consider and decide carefully when sharing.
(1) Transfer
We will not transfer your personal information to any other company, organization or individual, except in the following circumstances:
Obtain your explicit consent or authorization in advance;
To provide in accordance with applicable laws and regulations, requirements of legal procedures, mandatory administrative or judicial requirements;
Provided in accordance with the relevant agreements signed with you (including electronic agreements signed online and corresponding platform rules) or other legal documents;
With the development of our business, we and our affiliated companies may conduct mergers, acquisitions, asset transfers or other similar transactions. If the relevant transaction involves the transfer of your personal information, we will require companies, organizations and individuals that newly hold your personal information to continue to be bound by this policy, otherwise we will require the companies, organizations and individuals to obtain your authorization and consent again.
(2) Public disclosure
We will only publicly disclose your personal information under the following circumstances and under the premise of adopting industry-standard security measures:
Disclosing the corresponding personal information according to the scope of authorization agreed by you separately;
If you seriously violate laws and regulations or related agreements and rules, we may disclose your relevant violations and the measures we have taken against you.
5. How do we protect and store your personal information
Our technologies and measures to protect your personal information
We attach great importance to the security of personal information and take all reasonable and feasible measures to protect your personal information:
SenseTime has set up a special person in charge of personal information protection, who is responsible for handling various matters related to SenseTime's products and services that may involve users' personal information, as well as planning and formulating company policies, reviewing user agreements for each product, supervising The working principle and information processing mechanism of each product.
We will adopt security protection measures that meet industry standards, including establishing reasonable system specifications and security technologies to prevent your personal information from being accessed, used, modified without authorization, and data damage or loss. We have carried out the ISO 27001 information security management system certification, ISO27701 privacy information management system certification, and the grading evaluation of the network security level protection of key products. In accordance with the requirements of information security level protection, we have formulated the overall policy and security strategy for information security work, established a security management system covering host, data, application, management and other levels, established an information security management committee and an information security executive committee, and established The system platform department is defined as the functional department of product safety management, the responsibilities, division of labor and skill requirements of each department and position in the safety management organization are clarified, and clear personnel recruitment and resignation management regulations are formulated.
We will encrypt the transmission and storage of identifiable personal sensitive information, and the encryption strength meets the security requirements to ensure the confidentiality of the data. Our application system provides functions such as identity authentication, user identification uniqueness check, and role-based access control. It uses the HTTPS security protocol for communication, and sets the maximum number of concurrent session connections, which can reduce the system service level to a predetermined minimum value. Monitor and alarm. We deploy an access control mechanism on the server side, adopt the principle of minimum sufficient authorization for staff who may have access to your personal information, and regularly check the list of access personnel and access records. Our server operating system and database system passwords have complex requirements. We use the SSH security protocol for remote management, strictly restrict the access rights of default accounts, and modify the default passwords. The audit records are comprehensive and cover all users.
Our server systems that store users' personal information are all security-hardened operating systems. We will conduct account auditing and monitoring of server operations. If we find a server operating system with security issues announced externally, we will upgrade the server security as soon as possible to ensure the security of all server systems and applications.
We only allow employees of SenseTime and SenseTime's affiliates who need to know this information, and have set up strict access control and monitoring mechanisms for this purpose. We also require all persons who may have access to your personal information to fulfill corresponding confidentiality obligations. We regularly organize training on laws and regulations related to personal information protection for our staff to enhance their awareness of user privacy protection.
We have formulated an emergency plan for network security incidents and allocated sufficient resources to ensure the implementation of the emergency plan. We conduct training and emergency drills on emergency plans every year. If our physical, technical or management protection measures are unfortunately damaged, we will promptly activate the emergency plan to prevent the expansion of the security incident, report it to the national competent authority in accordance with the requirements of laws and regulations, and take reasonable and effective methods such as push and announcement to report to the You inform the basic situation of the security incident, possible impact, measures that have been taken or will be taken, etc.
The Internet is not an absolutely secure environment, and communication methods such as email, instant messaging, and social software with other users cannot be determined to be fully encrypted. We recommend that you use complex passwords when using such tools, and pay attention to protecting your personal information security . When conducting online product and/or service transactions with third parties through SenseTime, you will inevitably disclose your personal information, such as contact information or postal address, to the counterparty or potential counterparty. Please properly protect your personal information and only provide it to others when necessary.
6. Your rights
During your use of SenseRobot, you can access and manage your personal information in the following ways:
1) Access and correct your personal information
You have the right to inquire, correct or supplement your information. You can do it yourself by:
Log in to the mobile phone client of SenseRobot, and you can check your personal registration information by operating "Chess Player Management".
If you want to access and correct other personal information, you can contact us through the contact information in Section 9 of this policy for access and correction.
2) Delete your personal information
You can request us to delete your personal information when the following situations occur:
(1)We have illegally collected your personal information without asking for your consent.
(2)Our processing of your personal information violates the requirements of laws and regulations.
(3)We used and processed your personal information in violation of the agreement with you.
(4)You no longer use our products or services.
(5) We stop providing services to you.
You can contact us through the methods provided in Section 9 of this policy to request deletion of your personal information, and we will reply within 15 working days. Please note that if it is technically difficult to delete your personal information, we will also stop processing your personal information in time.
3) Withdraw your authorization and consent
Every business function requires some basic personal information to be completed. For other personal information that you voluntarily provide, you can give or withdraw your authorization and consent at any time. Your withdrawal of consent will not affect our previous processing activities of your personal information, but we will not continue to process your personal information. You can contact us to change the scope of your authorization and consent through the contact information in Section 9 below.
4) Cancellation of account
When you no longer need to use SenseRobot, you can complete the cancellation through [Settings] - [About] - [Cancel Account] - [Agree to Cancellation Rules] - [Confirm Cancellation].
Once you cancel the SenseRobot account, it means that you voluntarily give up all user rights and virtual properties in the account. At the same time, you will not be able to view and retrieve chess players, game records, coupons, order information, transaction vouchers (such as Yes), certificate information (if any) and other data related to the account. All data in your account will not be retrieved, accessed, or restored. For details, please refer to the Cancellation Rules.
5) Obtaining a copy of your personal information
You may obtain a copy of your personal information by contacting us through the contact details in Section 9 below.
On the premise that the relevant technology is feasible, if the data interface has been matched, we can also directly transmit a copy of your personal information to the third party you designate according to your request.
7. Protection of personal information of minors
1) SenseTime attaches great importance to the protection of minors' personal information. If you are a minor under the age of 18, you should obtain the consent of your guardian before using our products and/or services. SenseTime protects the personal information of minors in accordance with relevant national laws and regulations.
2) We will not take the initiative to directly collect personal information from minors. For the collection of personal information of minors with the consent of the guardian, we will only use, share, transfer or disclose this information when permitted by law, consent of the guardian or necessary to protect the minor.
3) If it is proven that a minor has registered to use our products and/or services without the consent of the guardian, we will negotiate with the relevant guardian and try to delete the relevant personal information as soon as possible.
4) We further take the following measures to protect the personal information of children under the age of 14 that may be involved:
(1) For the collected personal information of children, in addition to complying with the provisions of this privacy policy on users' personal information, we will also uphold the principles of justification and necessity, informed consent, clear purpose, security and legal use, and strictly follow the "Children's Personal Information Information Network Protection Regulations and other laws and regulations require storage, use, and disclosure, and will not exceed the period necessary to achieve the purpose of collection and use. After expiration, we will delete or anonymize children's personal information.
(2) When you, as a guardian, choose to use SenseTime-related services for children under guardianship, we may need to collect the personal information of children under guardianship from you for the necessity of performing relevant services to you. If it is necessary to collect children's personal information from you in a specific service, we will obtain your authorization in advance and inform you of the purpose and use of the collection. If you do not provide the aforementioned information, you will not be able to enjoy the relevant services we provide. As a guardian, you should properly perform guardianship duties and protect the safety of children's personal information. If children themselves need to register or use our products and/or services, you should guide them correctly and supervise them.
(3) Children or their guardians have the right to access and correct children's personal information at any time, and can also submit requests for correction and deletion to us. If you have any comments, suggestions, complaints or reports on matters related to children's personal information, please contact us. We are here to help you.
8. Notice and Amendment
In order to provide you with better services and with the development of SenseTime's business, this Privacy Policy will also be updated accordingly. However, without your explicit consent, we will not reduce your rights under this Privacy Policy.
For material changes to this policy, we will provide prominent notice. You can also browse to view the latest policy at any time.
Major changes referred to in this policy include, but are not limited to:
1) Significant changes have taken place in our service model. Such as the purpose of processing personal information, the type of processing personal information, the use of personal information, etc.;
2) We have significant changes in control, etc. Such as changes in owners caused by mergers and acquisitions, etc.;
3) The main object of personal information sharing, transfer or public disclosure changes;
4) There are major changes in your rights to participate in the processing of personal information and how to exercise them;
5) When there are changes in our responsible department, contact information and complaint channels responsible for handling personal information security;
6) When the personal information security impact assessment report indicates that there is a high risk.
Your continued use of our products and services after such changes and revisions will be deemed to be your agreement to the changes and revisions of this policy.
9. How to contact us
Shanghai SenseTime Digital Technology Co., Ltd. is the main developer of SenseRobot and also the controller of your personal information. The registration and contact address is Room 2084, Floor 2, No. 24, Lane 315, Fenggu Road, Xuhui District, Shanghai. If you have any questions, comments or suggestions about this privacy policy or your personal information related matters or complaints, reports, please contact us by email: senserobot@sensetime.com. Generally, we will reply within 15 days. Please understand that due to material review, business verification, operation process and other reasons, the processing and completion time of user requests may be longer than the above time limit. If you are dissatisfied with our reply, especially if our personal information processing behavior has damaged your legitimate rights and interests, you can also file a complaint or report to the regulatory authorities such as Netcom, telecommunications, public security and industry and commerce.